1. How do you ship the product?
We ship all USA orders via USPS first class mail with delivery confirmation. International orders are shipped via FedEx with tracking or a local international carrier with tracking. All packages are discreetly shipped with no indication of what product is inside.
2. I have a medical issue. Is this product safe?
For all medical questions, please consult your physician.
3. How long does it take to receive our products?
USA orders are shipped USPS and take 7 to 10 business days. International Orders are shipped via FedEx and take 10 to 21 business days depending on customs clearance.
4. How can I order this product?
You can order our products with the 4 major Credit Cards (Visa, Master Card, American Express and Discover Card). You can also pay with PayPal or Google Checkout.
5. What is your Money Back guarantee?
We take great pride in the superior quality of our products and want you to be pleased with your purchase. We believe in offering the very best value, quality and selection to our customers. You may return any unused and unopened item purchased from us for any reason within Ninety (90) days of your purchase for a refund of the purchase price (less s/h and up to a $10.00 restocking fee per item)
6. What name will show up on my credit card statement?
Depending on the site you purchased from, the name will appear as: HealthBuy.com, Revitol, Herbal Gen, Bowtrol or Provillus
7. Medical questions regarding any of our products?
If you have any medical questions regarding any of our products please consult your physician or doctor for professional advice.
8. What is the recommended dosage for this product?
Once you receive the product you will be able to read the recommended dosage on the product.
9. How can I track my order?
Once you place an order with us you will receive a tracking link in your shipping confirmation email within a few business days. Please allow up to 5 businesses for tracking status to appear in our system.
10. I ordered a Lifetime Supply Offer. How do I request a new shipment?
Please visit: http://support.healthbuy.com, log into your account and click on "Click to Ship new Supply" on the overview of your page.
11. What are your terms and conditions and Return Policy?
TOS, Herbal Safety Guidelines, Privacy Policy & Insurance Terms of Service | |
This Agreement is between and you ("you" or "Customer") This Section sets forth the terms and conditions which apply to the use by you of the Company Sites (as defined below) and any other subscription product or service offered for sale by Company and/or its affiliates (collectively, "Company "). The right to use any product or service offered by Company is personal to you and is not transferable to any other person or entity. Company reserves the right to make changes to the Company sites, policies, and these Terms at any time without notice. 1. Use of the Company Sites. 2. Disclaimer of Warranty; Limitation of Liability 3. Indemnification. 4. Shipping. 5. Sales and Distribution. 6. Cancellation Policy. 7. 90 Day Return Policy: We take great pride in the superior quality of our products and want you to be pleased with your purchase. We believe in offering the very best value, quality and selection to our customers. You may return any unused and unopened item purchased from us for any reason within Ninety (90) days of your purchase. If you purchased your merchandise through a "Buy Three, Get Three Free" or similar offer, all items must be returned in order to receive a refund. If you return a partial amount of merchandise, you will forfeit the free product and receive a refund on the discount price per item based on the total purchase. Your complete satisfaction is our ultimate goal. You may return any item shipped by HealthBuy.com or GSCM fulfillment, keeping the following in mind:
Example: If you purchase 1 bottle for the price of $39.95, and returned one unused, or unopened, bottle you would receive a refund (less the restocking fee of $10) for a net refund of $29.95. To request a refund you must obtain an RMA (Return Authorization). Requests must be made online and submitted with your order information and explanation of the why you wish to return the product. You will recieve your RMA via email once our customer service department has identified your eligibility for a return under our policy. Please do not call for an RMA. If you return your product without a RMA number you will not be refunded. Shipping and handling charges are non-refundable. For returns via mail, you must carefully package the product, you are responsible for the cost of return shipping, and we must physically receive the return within the 90 day period. Health Buy reserves the right, at its sole discretion, to reject any return that does not comply with these requirements. Once your return has been received, a refund check will be issued within 30 days and an e-mail confirmation will be sent. Click Here for RMA Request8. Lifetime Supply Offer Terms: This non refundable offer will allow you to order the product on a monthly basis free of charge for the rest of your life via our automated order management system located at http://www.websupportcenter.com/. Once your original purchase supply has been depleted, you will be able to request additonal supplies that will be free of charge. S/H Fees apply. If you choose to return your original purchase for any reason, your enrollment in the lifetime offer will be forfeited. 9. Risk Free Trials Offers: Legal Disclaimer The information presented on this site is not presented with the intention of diagnosing any disease or condition or prescribing any treatment. It is offered as information only, for use in the maintenance and promotion of good health in cooperation with a licensed medical practitioner. In the event that any individual should use the information presented on this website without a licensed medical practitioner's approval, that individual will be diagnosing for him or herself. No responsibility is assumed by the author, publisher or distributors of this information should the information be used in place of a licensed medical practitioner's services. No guarantees of any kind are made for the performance or effectiveness of the preparations mentioned on this website. Furthermore, this information is based solely on the traditional and historic use of a given herb, or on clinical trials that are generally not recognized by any US government agency or medical organization. This information has not been evaluated by the US Food and Drug Administration, nor has it gone through the rigorous double-blind studies required before a particular product can be deemed truly beneficial or potentially dangerous and prescribed in the treatment of any condition or disease. Before using an herb you are unfamiliar with, find out its medicinal properties. Research it thoroughly and/or consult with an appropriately qualified practitioner or expert. If you are taking prescription drugs, or have a medical condition check with an appropriately qualified practitioner before using herbs medicinally. Herbs have shown overwhelming evidence that they work. Just because a small amount works well does NOT mean that more is better. As individuals we all have different constitutions, sensitivities, allergic reactions and possible health conditions. The following are merely guidelines. They include herbs offered on our websites. This list does not help with administering information on possible interactions and contraindications with prescription medicine. This needs to be discussed with your physician. Should I check with my doctor or healthcare provider before using a supplement? Some supplements may interact with prescription and over-the-counter medicines. Some supplements can have unwated effects during surgery. Not to be used during pregnancy, or if you are nursing: Not for persons with history of kidney stones, liver disorders, renal dysfunction or inflammation. Not recommended for person currently taking blood thinning medications: Not for persons with stomach inflammation/ulcers serious digestion and/or liver problems. May cause gastrointestinal upset: Not for long-term use: To be used only under the supervision of an expert qualified in the appropriate use of this substance: Do not use if you have abdominal pain or diarrhea, discontinue if these occur. Consult health practitioner prior to use if pregnant, nursing, and taking medication or have a medical condition. Do not exceed recommended dose. Not for long term use: May cause photo toxicity in some individuals at high dosage. Avoid long exposure to sun if using internally: Seek advice from health practitioner prior to use if pregnant, nursing, have high blood pressure, heart or thyroid disease, diabetes, difficulty in urination due to prostate enlargement, or if taking mao inhibitor or other prescription drug. Reduce/discontinue use if nervousness, tremor, sleeplessness, loss of appetite or nausea occur. Do not exceed recommended dose. Keep out of reach of children: Seek advice from a health practitioner before use if you have/may have had kidney or liver disease. Discontinue use if nausea, fever, fatigue or jaundice (dark urine, yellow discoloration of eyes) should occur: Boldo, Chaparral Statements made by Company have not been evaluated by the food and drug administration. The FDA Does not evaluate or test herbs. These products are not intended to diagnose, treat, cure or prevent any illness or disease. Consult with your physician for diagnosis or treatment. Use herbs as per instructions and always watch for any allergic reactions. EFFECTIVE DATE: October 01, 2003 This Privacy Policy (Policy) discloses the practices of Company concerning personal information we obtain about you. By using Company, in any way accessing Company, or using other services of Company (collectively the Services), you are accepting the practices described in this Policy. This Policy notifies you of: (a) what personal information of yours is collected when you access Company and/or use the Services or purchase any product; (b) how the information is collected; (c) how the information is used and shared; (d) our efforts to maintain the security of Sensitive Information; and (e) other details concerning your personal information and our policies. This Policy does not apply to the practices of companies that Company does not own or control, or to people that we do not employ or manage. Information Collection and Use * Registration * Cookies * Log Files * Information from Other Sources Use of Information 1. To build features that will make the services available on our site easier to use. This includes faster search requests, better member support and timely notice of new services and special offers. 2. To improve our marketing and promotional efforts, to analyze site usage, improve our content and product offerings, and customize our sites content, layout, and services. These uses improve our Services and better tailor them to meet your needs. 3. To resolve disputes, troubleshoot problems and enforce our Terms and Conditions of Use. At times, we may look across multiple members or users to identify problems or resolve disputes, and in particular we may examine your information to identify members using multiple Member Ids or aliases. 4. Sharing of Information. Except as otherwise provided herein, the information we collect from you is shared with our marketing partners or other third parties. We may use the personal information that you supply to us and we may work with other third parties to bring selected retail opportunities to you via direct mail, email, online and telemarketing. Company may sell or rent aggregated statistical information and user, member or former member specific information, including name, address, telephone number and payment information, to our marketing partners or other third-parties. If you want Company to stop sharing information it has about you in the future, you may notify us of this fact by contacting Company's Member Services department. We reserve the right to disclose personal information, including Sensitive Information, when we believe that such disclosure is appropriate to comply with the law or a request by a government official, to protect the rights or property of Company, or to enforce our Terms and Conditions of Use. In the event that Company or substantially all of its assets are acquired by a third party, member information and Sensitive Information may be some of the transferred assets. Agents Special Offers and Announcements Security Sensitive Information is also protected offline in our offices. Only employees who need the information to perform a specific job (for example, a billing clerk or member services representative) are granted access to Sensitive Information. Furthermore, all employees are kept up-to-date on our security practices and changes in those practices. Finally, the servers that we store Sensitive Information on are kept in a secure environment. If you have any questions about the security at our website, you can send an email to us using Company online contact form. Other Sites Correction/Updating Personal Information Notification of Changes Childrens Online Privacy Protection Special Notification for California Residents, Your California Privacy Rights |
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